Dedicated Commercial and Residential Real Estate Services

Tenant Screening and Selection

• Perform a background check to verify identity, income, credit history, rental history, etc.

• Grade tenant according to pre-defined tenant criteria

• Inform tenants who were turned down

Tenant Move In

• Draw up leasing agreement

• Confirm move in date with tenant

• Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance

• Ensure all agreements have been properly executed

• Perform detailed move in inspection with tenant and have tenants sign a report verifying the condition of the property prior to move-in.

• Collect first months rent and security deposit

Rent collection

• Receiving rent

• Hunting down late payments

• Sending out pay or quit notices

• Enforcing late fees

Evictions

• Filing relevant paperwork to initiate and complete an unlawful detainer action

• Representing owner in court

• Coordinating with law enforcement to remove tenant and tenants possessions from unit

Legal

• Advise in the event of a legal dispute or litigation

• Refer owner to a qualified attorney when necessary

• Understand and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties.

Inspections

• Perform periodic inspections (Inside and outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.

• Send owner periodic reports on the condition of the property

Financial

• Provide accounting property management services

• Make payments on behalf of owner (Mortgage, insurance, HOA dues, etc.)

• Detailed documentation of expenses via invoices and receipts

• Maintain all historical records (paid invoices, leases, inspection reports, warranties, etc.)

• Provide annual reporting, structured for tax purposes as well as required tax documents including a 1099 form

• Advise owner on relevant tax deductions related to their rental property

• Provide easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses

Maintenance, Repairs, and Remodeling

• Provide and oversee all maintenance crews

• Establish a preventative maintenance policy to identify and deal with repair needs

• Provide an network of licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code.

• Assign jobs to different parties, handyman and professional contractors) based on who will do the best job for the best price.

• Maintain outdoor areas

  • Parking lot including paving repairs and lighting repairs

  • Landscaping

  • Removing trash and debris

  • Hiring security guards if needed

• Maintain and monitor a 24 hour emergency hot-line

• Small and large tenant improvements and capital projects

  • Provide recommendations on how the project can maximize rental income.

  • Prepare preliminary cost estimates

  • Get multiple independent bids for the work

  • Act as agent for owner overseeing the work

Tenant Move Out

• Inspect unit and fill out a report on the property's condition when the client moves out

• Provide tenant with a copy as well as estimated damages

• Return the balance of the security deposit to the tenant

• Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.

• Clean unit and perform and needed repairs or upgrades

• Re-key the locks

• Put the property back on the market for rent